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  Workstation Management |
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Our managed services utilize a series of "Best Practices" we have developed over the years of experience.
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Best practices for activities such as:
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- Spyware Protection and Removal
- Virus Protection
- Disk Drive Analysis
- Security Patch Management
- Application Usage
- System Auditing
- Backup and Disaster Recovery
- User Policy Enforcement
- A variety of other automated procedures to ensure your systems are running and your people are productive
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| Level 1 Service Program ( Silver ) |
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| Provides the basic services to keep the workstation secure and notify us of any imminent problems. |
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- Security Patch Management
- System Log Monitoring
- Virus Protection Management
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- Daily System Audits
- End User Support Portal
- Monthly Management Reports
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| Level 2 Service Program (Gold ) |
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| Provides more advanced security measures for dealing with malicious threats and establishes baseline policies, asset tracking and changes, software rollout and
upgrades and the overall health of the workstation.
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- Security Patch Management
- System Log Monitoring
- Virus Protection Management
- Daily System Audits
- End User Support Portal
- Monthly Management Reports
- Application Deployment
- Application Addition and Change Notification
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- Hardware Change Notification
- Application Log Monitoring
- Spyware Removal and Management
- Bandwidth Usage Tracking
- Asset Management
- Report Generation
- Remote Management
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| Level 3 Service Program (Platinum) |
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| The ultimate protection to keep critical workstations and users operational. |
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- Security Patch Management
- System Log Monitoring
- Virus Protection Management
- Daily System Audits
- End User Support Portal
- Monthly Management Reports
- Application Deployment
- Application Addition and Change Notification
- Hardware Change Notification
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- Application Log Monitoring
- Spyware Removal and Management
- Bandwidth Usage Tracking
- Asset Management
- Report Generation
- Remote Management
- End User Remote Control
- Desktop Policy Enforcement
- Backup and Disaster Recovery
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